FREQUENTLY ASKED QUESTION
BPO stands for business process outsourcing and it involves contracting a third-party to provide specific business functions. Various operational processes are necessary to make a business run; however hiring a permanent employee to manage each process can be expensive. Business process outsourcing enables a business owner to utilize experts to manage these duties without the costs associated with hiring permanent staff members.
Outsourcing will not only save you money, but time as well – time that can be used to focus on growing and improving your business. A corporate executive’s time is best spent developing strategies in core business areas, not worrying about the day-to-day activities that keep the business running. Outsourcing not only saves time for the executives, but it saves time overall. Confie BPO employees are experts in their respective areas and can handle projects more efficiently and effectively than an internal employee with limited training and lack of access to sophisticated technology.
Several market factors in the United States, including the recent increase in the minimum wage, the rising cost of infrastructure and the ever-changing demand for new technology, has made the value of outsourcing more prominent than ever before. Outsourcing will reduce labor costs, operational costs and technology costs. It eliminates the budget that would be necessary for recruitment and training. It also reduces the need to invest in office space, furniture, equipment, human resource functions and technology. The cost savings can enable a business to maintain lower rates, which will improve its competitive advantage in the market.
Digitron Solution offers a number of services that will be useful in reaching your business goals. These offerings include Healthcare BPO services, Insurance BPO servies, Data Entry BPO services, Accounting BPO services, technical support, facility and procurement, payment processing, management, accounting and receivables, administration and back office processing.
Digitron Solution BPO provides a competitive advantage that sets it apart from other BPO organizations. This competitive advantage includes leadership experience, continual process improvement, gamification and a proven technology platform. This four-part competitive advantage ensures the success of your contract with Digitron Solution every step of the way. Through this advantage, Digitron Solution ’s leadership team is led by a “solution oriented” mindset. Continual process improvement establishes key performance indicators, which are measured and adjusted to achieve results. Digitron Solution employees are consistently motivated through gamification challenges and contests. The proven technology platform provides that Digitron Solution BPO is utilizing state-of-the-art equipment that ensures your business security and continuity.
In order to achieve positive results, it is important that Digitron Solution BPO understands your business needs. Digitron Solution has a proven assessment process that ensures the ideal program and approach for your business is implemented. The steps of the process include: assessment, preparation, evaluation, commitment, transformation and transition, and optimization. In the assessment step, Digitron Solution BPO will work with your organization to define objectives and identify your needs. In the preparation step, critical metrics will be identified and required systems will be determined. Responses are assessed in the evaluation stage. In the commitment step, Digitron Solution will draft and execute an agreement. In the transformation and transition stage services will be implemented. In the optimization stage, Digitron Solution will ensure that the outsourcing arrangement is managed and continually improved.
Connect with us today to learn more about our offerings and to see if Digitron Solution BPO’s services are the right fit for your business. Call us at +1 657-522-2044 or email us at [email protected]